Complaints

Filing a complaint
Why file a complaint ?
How do I file a complaint ?
What information do I need to provide in order to file a complaint ?
What happens then ?

IMPORTANT NOTICE

If you have used our online forms to send us a complaint but haven’t received a personalized acknowledgement by email, please contact us at 1-866-246-5262. There is a possibility that we did not receive your complaint due to a technical problem with our server.